At Collective Health, our mission is to make it effortless to understand, navigate, and pay for healthcare. The next step on our journey is scaling our office in beautiful Lehi, where we’ve created an operational and customer service center of excellence to support Collective Health’s growing membership across the U.S.
We’re excited to be a part of Lehi’s vibrant community as we build a team full of service-oriented, passionate, and empathetic individuals eager to join us on our mission. If you share our belief that people deserve a better healthcare experience, we’d love to hear from you!
Featured Roles
Meet the team
Scott MurrayChief Customer Experience Officer
As Chief Customer Experience Officer, Scott has led the opening of our Lehi office. Prior to Collective Health, Scott spent over 15 years at eBay where he oversaw eBay’s customer service platform that enabled ~350 million customer interactions annually and co-led the company’s expansion in Utah.
Jennifer JacobsVP of Member Services
Heather LopezDirector of Member Experience Readiness
Rex JensenDirector of Member Services
Rex joined Collective Health to lead our growing teams of Member Advocates and Member Claims Associates in Lehi and San Francisco. Rex’s teams focus on servicing our members and their health plans. Rex has a wealth of experience in operations and process improvement at companies including Vivint Smart Home and General Electric.
Kimiko MitchellManager, Member Advocates
Kimiko joined Collective Health in 2015 as a Member Advocate after studying Human Biology at Stanford. Kimi leads our growing team of Member Advocates in Lehi.
Anne GottwaltManager, Member Claims
Anne joined Collective Health as an Operations Associate in 2016 and is excited to focus on growing and scaling the Member Claims team in Lehi. As the Member Claims Manager for the growing Lehi teams, Anne brings management experience from our San Francisco headquarters and previously spent time at McKinsey and Epic.