Collective Health is expanding to Lehi!
At Collective Health, our mission is to make it effortless to understand, navigate, and pay for healthcare. The next step on our journey is opening an office in beautiful Lehi, where we’ll create an operational and customer service hub to support Collective Health’s growing membership across the U.S.
We’re excited to be a part of Lehi’s vibrant community and look forward to building a team full of service-oriented, passionate, and empathetic individuals eager to join us on our mission. If you share our belief that people deserve a better healthcare experience, we’d love to hear from you!
As experts in health benefits, Member Advocates are driven by thoughtful perseverance to find solutions to complex issues for our members, and they elevate Collective Health’s customer service to the next level.Apply today
Claims Operations Associate
From payments to insurance eligibility, Claims Operations Associates are responsible for overseeing our employer-sponsored health plans and running the core processes that power our business.Apply today
Meet the team
SVP of Operations
As SVP of Operations, Scott will lead the opening of our Lehi office. Prior to Collective Health, Scott spent over 15 years at eBay where he oversaw eBay’s customer service platform that enabled ~350 million customer interactions annually and co-led the company’s expansion in Utah.
Shannon Bayley,Sr. Operations Manager
After nearly 3 years at Collective Health, Senior Ops Manager Shannon Bayley is moving from San Francisco to Lehi to be our Site Lead. Shannon has led several key Operations functions at Collective Health and previously spent 6 years in various product and sales roles at Google.
Kimiko Mitchell,Sr. Member Advocate Team Lead
Kimiko joined Collective Health in 2015 as a Member Advocate after studying Human Biology at Stanford. As one of the Senior Team Leads, Kimiko will help support our expansion in Lehi with a focus on growing our team of Member Advocates.
Anne Gottwalt,Operations Manager
Anne joined Collective Health as an Operations Associate in 2016 and is excited to focus on growing and scaling the Plan Operations team in Lehi. As an Operations Manager, Anne brings management experience from our San Francisco headquarters and previously spent time at McKinsey and Epic.