Happy, healthy, productive employees
Download our guide today to learn how to deliver a better member experience.
Health coverage is too important to be so frustrating. In this guide, we take a look at the top four health coverage challenges members face and how we solve them at Collective Health.
- We cut the jargon and write plan details at a 3rd grade reading level.
- Average hold time for our members is 15 seconds. Industry standard is as high as 40 minutes.
- Members can always find the answers they need via phone, email, or online chat.
- Our tools are so easy to use that adoption of our mobile app is 4x the industry average.