How Zendesk gave their people the best possible benefits experience
A conversation with Evangeline Mendiola, Head of Global Benefits at Zendesk
“Whether it’s the great mobile app, the online portal, or the incredibly helpful Member Advocates, it’s clear that Collective is a huge asset to our people.”
After a few years with Collective Health, Zendesk has been able to scale their benefits team, quickly implement new programs, offload the bulk of member questions, and more. Here's how.